UNIT4 customers’ cost of change is on average 55% less than competitors using other ERP systems. That is the headline from a white paper, sponsored by UNIT4, The Financial Impact of ERP Architecture on the Annual Cost of Business Change, which surveyed Agresso ERP users to discover what it costs organisations to keep systems in sync with changing business needs.
IDC, the foremost global market intelligence and advisory firm, undertook the research in November after surveying users of a range of ERP system in May. Comparing the results IDC concluded:
• The reported average annual costs of change (internal and external costs) are substantially higher for the general population than for UNIT4 Agresso customers. UNIT4 customers reported spending an average of 55% less on an annual basis.
• The general ERP users were four times as likely as UNIT4 Agresso ERP users to report negative impact on customer experience as a major obstacle to keeping ERP systems current to meet changing business requirements.
• Companies must look for ERP systems that can provide the flexibility to continue to meet business needs with low investment of scarce company resources.