When times are tough and every penny needs to be accounted for, many organisations will look at their travel expenses costs in a bid to make efficiency savings and trim some of the waste.
Increased control over business expenses often means further processes and control mechanisms being put into place, rules being formulated and extra layers of authorisation being added. With all of these extra controls in place and less out-of-policy expense reports slipping through the net, you might assume that immediate savings would be made.
However, more time will inevitably be needed to for more detailed corporate travel management, and frustrations from the claimant and the expense accounting teams will occur when reimbursed expenses are late or sometimes not even made. Issues with timely employee reimbursement can quickly develop into a deep-seated grudge held by the employee, which can in turn affect productivity. Costs to the organisation can also occur when VAT is not rightfully claimed back due to receipts or information not being collected or having been lost.