The Unit4 Financials/Unit4 Dream (Coda/Dream) User Group is run by the users for the users. Members can seek help from fellow members in times of trouble for advice on making the most of their solution.
The User Group is a collection of like minded users sharing experiences of Unit4 Financials/Unit4 Dream (Coda/Dream). It is also forum and focal point for Unit4 Financials/Unit4 Dream
(Coda/Dream) users to make representations to Unit4 and for the users to exchange information and experiences.
Workshops cover technical updates, specific product features, topics of current interest and new and updated features in new releases. Beyond technical and application aspects, matters raised have included: consultancy lead times, support desk response times and timing and duration of Unit4 user conferences.
The fee for workshops is £300 per annum for a company which can send 5 staff to each workshop. Organisations can send up to 5 ‘most appropriate’ users to a workshop so there does not have to be an over-reliance on one individual.
A survey of user group members found the main benefits they enjoyed are:
- New product exposure
- Exchanging best practice
- Training from workshops
- Direct access to consultants
What value do members achieve from the User Group
“The User Group aims to cover and advance the interests of everyone in an organisation who use Unit4 Financials (Coda) or Unit4 Dream, from an accounts payable clerk to someone responsible for the technical aspects of database management,” Martin Dore, Kuwait Investment Office
“If the member sends 5 people to 6 workshops, each staff member will only cost the organisation £10 for a full-day’s training and networking on the Unit4 Financials (Coda) or Unit4 Dream version they operate. Training is usually £400 to £500 per day, so I think this represents very good value,” Tony Murphy, VisitBritain
“As each (corporate) member of the user group can send up to 5 delegates to a workshop, the most appropriate people in an organisation can attend each session,” Martin Dore, Kuwait Investment Office
“There is no minimum time commitment when joining the User Group. However as with many things in life, the more you put in, the more you can get out,” Martin Dore, Kuwait Investment Office
Specific system benefits members have achieved
“There is always a reluctance to upgrade hardware and operating systems, a significant improvement in performance was gained by upgrading the platform from 32 to 64 bit and increasing the amount of more useable memory – this might not have happened as early as it did if other users had not confirmed the benefits. IT helped us to achieve a consistently better response for all users,” Paul John, University of South Wales
“I personally gave a systems accountant a run through the Unit4 Financials (Coda) year-end process. The company he worked for had not run a year end for 5 years and he was very worried about pushing the button. The next time I saw him he said it was all up-to-date and ran with no problems,” Tony Murphy, VisitBritain
“At a workshop on workflow and metadata, the user group and consultant showed me that certain workflows could be copied and exported and then imported. This saves a large amount of work as the exported workflow could be stored and recovered as required,” Richard Ward, Global Renewables
To find out more about how the Unit4 Financials/Unit4 Dream (Coda/Dream) User Group can help you visit http://www.codausergroup.net/.